UK Destination Consulting

Refund Policy

This Refund Policy outlines the terms under which refunds are provided for services offered by IFZA Business Park, DDP through UK Destination Consulting. Please read this policy carefully before making any payment.

General Policy

We aim to ensure customer satisfaction with our consultation services. If you are not satisfied with the service provided, you may be eligible to request a refund under the conditions outlined below.

Eligibility for Refund

Refunds may be considered in the following cases:

• If the service was not delivered within the promised timeframe without valid reason.
• If there was a technical issue on our side that prevented service delivery.
• If the consultation was not initiated after successful payment.

Non-Refundable Cases

Refunds will not be provided in the following situations:

• If the service has already been delivered or consultation has been completed.
• If incorrect or incomplete information was provided by the user.
• If dissatisfaction is based on subjective expectations after service delivery.
• If refund request is made after the eligible refund period.

Refund Time Frame

Refund requests must be raised within 30 days of payment. Requests made after this period will not be accepted.

Refund Processing

Once a refund request is approved, it will be processed within 7–10 business days. The amount will be credited back to the original payment method used during the transaction.

How to Request a Refund

To request a refund, please contact our support team with your payment details and reason for the request. Our team will review your request and respond accordingly.

Important Notes

• Refund approval is subject to internal review and verification.
• We reserve the right to reject refund requests that do not meet the policy criteria.
• Transaction charges (if any) may not be refundable.

Contact Us

If you have any questions regarding this Refund Policy, please contact us:

IFZA Business Park, DDP